Privacy policy

Privacy Policy — TopNotchDeal

Last Updated: [16-9-2026]

TopNotchDeal  operates the website [topnotchdeal.in] This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our Site. It is drafted in accordance with the Information Technology Act, 2000, the IT (Reasonable Security Practices and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).

By using our Site, you consent to the practices described in this policy.

1. Information We Collect

a) Information You Provide Directly

  • Name, email address, phone number, shipping/billing address
  • Payment information (processed securely by third-party payment gateways — we do not store your card/UPI details)
  • Order history, customer service communications, reviews, and feedback

b) Information Collected Automatically

  • IP address, browser type, device information, operating system
  • Pages visited, time spent on Site, referring URLs (via cookies and analytics tools)
  • Approximate location (based on IP address)

c) Information from Third Parties

  • Data from payment processors confirming successful/failed transactions
  • Data from marketing/advertising platforms (e.g., Meta, Google) if you interact with our ads

2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders, including sharing necessary details with our shipping/dropshipping suppliers for delivery
  • Communicate with you about your order, shipping updates, and customer support
  • Send promotional emails, SMS, or WhatsApp messages (only if you've opted in; you can unsubscribe anytime)
  • Improve our Site, products, and customer experience
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations under Indian law

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Suppliers/Fulfilment Partners: Since we operate on a dropshipping model, your name, address, and order details are shared with our third-party suppliers to ship products directly to you.
  • Payment Gateways: (e.g., Razorpay, PayU, Stripe) to process transactions securely.
  • Shipping/Logistics Partners: to deliver your order and provide tracking updates.
  • Analytics & Marketing Tools: (e.g., Google Analytics, Meta Pixel, Shopify Apps) to understand Site usage and run advertising campaigns.
  • Legal Authorities: if required by law, court order, or to protect our legal rights.

All third parties are expected to handle your data securely and only for the purpose it was shared.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Keep items in your cart and remember your preferences
  • Analyze traffic and Site performance
  • Show you relevant ads on other platforms (retargeting)

You can disable cookies through your browser settings; however, this may affect your shopping experience on our Site.

5. Data Storage & Security

  • We use reasonable technical and organizational measures (SSL encryption, secure servers via Shopify's hosting infrastructure) to protect your personal data from unauthorized access, alteration, or disclosure.
  • Payment details are processed directly by PCI-DSS compliant payment gateways; we do not store your full card or banking information on our servers.
  • While we take reasonable precautions, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfil the purposes outlined in this policy (e.g., order processing, customer support)
  • Comply with tax, accounting, and legal record-keeping requirements under Indian law
  • Resolve disputes and enforce our agreements

7. Your Rights

Under the DPDP Act, 2023, and applicable Indian law, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete data
  • Withdraw consent for marketing communications at any time
  • Request deletion of your personal data, subject to our legal/record-keeping obligations
  • Raise a grievance regarding the handling of your data (see Section 10)

To exercise these rights, contact us at [topnotchdeal.in@gmail.com].

8. Children's Privacy

Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Third-Party Links

Our Site may contain links to third-party websites (e.g., social media, supplier product pages). We are not responsible for the privacy practices of these external sites and encourage you to review their policies separately.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, contact us at:

TopNotchDeal Email: [topnotchdeal.in@gmail.com] Phone/WhatsApp: [8005977064] Business Address:[1nkr lambi dhab ,sangria,hanumangrh rajsthan 335063 ]