Shipping Policy — TopNotchDeal

Last Updated: [16-9-2026]

At TopNotchDeal, we work with trusted suppliers and logistics partners to get your order to you as smoothly as possible. Since we operate on a dropshipping model, please read this policy carefully to understand our shipping process and timelines.

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1. Order Processing Time

• Orders are processed within 1–3 business days of confirmation and payment.
• During sale periods, festive seasons, or high order volumes, processing may take slightly longer. We will notify you of any significant delays.
• Orders are not processed or shipped on Sundays or public holidays.

2. Shipping Origin

As a dropshipping store, your order may be shipped directly from our supplier's warehouse, which may be located within India or internationally, depending on the product. The product page or checkout will indicate expected delivery timelines accordingly.

3. Estimated Delivery Timelines

Note: These are estimates, not guarantees. Actual delivery times may vary due to product availability, destination, courier delays, customs clearance (for international sourcing), or unforeseen circumstances such as weather or public holidays.

4. Shipping Charges

• Shipping charges (if any) are calculated at checkout based on your location and order value.
• We may offer free shipping on orders above a certain value or during promotional periods, as indicated on the Site.
• Shipping charges are non-refundable, except in cases where the return is due to our error (wrong, damaged, or defective item).

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email/SMS/WhatsApp message with a tracking number and link.
• Please allow 24–48 hours for tracking information to update after dispatch.
• If your tracking shows no movement for more than 7 days, please contact us at topnotchdeal.in@gmail.com so we can investigate with our shipping partner.

6. Customs, Duties & Taxes (International Sourcing)

• For products sourced internationally, shipments may occasionally be subject to import duties, customs fees, or taxes levied by Indian customs authorities.
• Any such charges, if applicable, are the responsibility of the customer unless otherwise stated at checkout.
• We are not responsible for delays caused by customs processing.

7. Delayed, Lost, or Missing Shipments

• If your order has not arrived within the maximum estimated delivery window (20 business days), please contact us with your Order ID.
• We will investigate with our shipping partner/supplier and, if the shipment is confirmed lost, offer you a free replacement or full refund.
• Please note we cannot be held responsible for delays caused by incorrect shipping addresses provided by the customer, natural disasters, strikes, or other events beyond our control.

8. Incorrect Shipping Address

• Please double-check your shipping address at checkout. We are not responsible for orders delayed, lost, or delivered incorrectly due to an inaccurate or incomplete address provided by the customer.
• If you notice an error immediately after placing your order, contact us within a few hours so we can attempt to correct it before dispatch. Once shipped, address changes may not be possible.

9. Multiple Items in One Order

• If your order contains multiple items sourced from different suppliers, they may arrive in separate packages at different times. This is normal and does not indicate an issue with your order.
• You will not be charged additional shipping for split shipments unless communicated otherwise at checkout.

10. Damaged Packages

If your package arrives visibly damaged, please:

1. Take photos of the package and product before opening it further, if possible.
2. Contact us within 48 hours of delivery at [your support email] with your Order ID and photos.
3. We will arrange a replacement or refund as per our Return & Refund Policy.

11. Contact Us

For any shipping-related questions or concerns, reach out to:

TopNotchDeal 

Email: [topnotchdeal.in@gmail.com] Phone/WhatsApp: [8005977064] Business Address:[1nkr lambi dhab ,sangria,hanumangrh rajsthan 335063 ]